IT Trainee

Our Client is required an IT Trainee ASAP!
You will be assisting in the operation of the companies helpdesk and learn about the day to day operations of working in an IT department.

Key responsibilities:

1. To provide 1st Line helpdesk facility and assist in the monitoring and actioning of all calls after relevant training
2. Provide 1st Line PC / Network Support Skills
3. Provide 1st Line Business Support Skills
4. Build and Issue IT Equipment as part of the standard company refresh policy
5. To maintain the security of the company’s IT infrastructure and ensure compliance with the our Client IT guidelines

The candidate skills and requirements:

• Completed a work placement or had part time work in an IT Department.
• Worked in a customer facing environment
• Experience of installing Microsoft Software, ie Office, Project and Visio
• Knowledge of networking ie TCP/IP
• Knowledge of PC Hardware and Printers
Business skills:
• A clear understanding of the sensitivity of data within an organisation
• An ability to use own judgement about what to view and what not to view
Communication
• Good verbal and written communication skills
• Can communicate with different levels of staff.
Prioritising
• Experience of working with conflicting priorities
• Able to identify and communicate problems as soon as they occur
Innovation/problem solving
• Experience of agreeing work
• Capable of suggesting different ways of working to achieve agreed results
Goal achievement
• Focused on achieving goals
• A self starter who takes responsibility for own work and for that of others
Team work
• Experience of working in small team
Learning and development
• Interest in keeping up to date with upgrades and learning new skills
• Prepared to work additional hours as required to meet business needs
• Prepared to undertake some travel within the UK, mainly in the south, with occasional overnight stays
Desirable
• Knowledge of the manufacturing industry
• Knowledge of an MOD-based environment
• Current driving licence
If you have all above please apply ASAP!
Location:Farnham, Hampshire
Salary: Market Rates

Contact details

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