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Cash Collection By Phone:
CPD Certified Training Experts, CMT in conjunction with financial management specialists, e-Financial Management invite you to a half-day training course aimed at improving employee skills in credit control and debt collection. Find out rules in cash collection that you have probably ignored, or not taken full advantage of. Discover ways to tackle cashflow problems by reducing that hardcore of debt.

FEE: £57.49 (Inclusive of VAT)
DATE: October 13th, 2009
TIME: 9.15am - 1.00pm
VENUE: AW House. 6-8 Stuart Street, Luton, LU1 2SL

Common problems which you may recognise include:
Negotiation deadlocks
Non-payment excuses and objections
Aggressive and difficult clients
Consistent late payments
Debtors with cashflow problems

Come along and learn ways to help overcome these issues and become more confident collecting cash by phone.

Speakers:
Stephen G. Savva FACP FCIM: Steve is founder and Managing Director of Credit Management Training Limited.

Gary Jesson FCA mIoD: Gary Jesson is Managing Director, e-Financial Management Limited, Maxet House, Liverpool Road, Luton, LU1 1RS.

For more information, kindly mail clientcare@efm.uk.com or call 01582 516300/ 0845 129 9900

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