Advisers
As an adviser you will be:

• Interview clients at drop-in sessions and appointments in the bureau,
over the phone and at outreach sessions
• Give information from the CAB electronic system and other sources
• Give advice in explaining the choices and consequences the client faces
• Give practical help by writing letters, making phone calls, completing forms,
doing calculations and even representing clients at tribunals
• Refer clients to other agencies if they are better placed to help
• Keep records of all clients` cases
• Prevent future problems by identifying issues that affect a lot of clients

You don’t need any particular qualifications or experience to become an adviser. You need to:
• Be good at listening
• Be able to work in a team
• Be able to read and write English, and do basic Maths
• Be open-minded and non-judgemental
Enjoy helping people

Contact details

• Email: hr@havantcab.org.uk

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